At Keep it Personal we take your privacy very seriously.
The types of information we collect from you,
How we use, share and protect this information, and
The choices you can make about your information.
Personal Information We Collect
We collect personal information from you when you register for a Site account, place an order with us, subscribe to Keep It Personal E-mail Updates (our e-mail newsletter), or otherwise send a request or inquiry to us. In general, the types of personal information we collect include:
Registration Information: When you register with us, we may collect your name, shipping and billing address, e-mail, phone number and other contact information.
Order History: When you make purchases with us, we collect and store information about your purchases, such as order date, order amount, items purchased, payment method, shipping information, and the like.
Purchase Information: If you make a purchase through the Site, we collect your shipping and payment information, such as you credit or debit card number, expiration date and other information necessary to process your payment. We use this information only to process your purchase. We do not store this information unless you are a registered user and you choose to save this information to your account for future purchases.
Other Information: We also collect and store information about any inquiries or communications you submit to us, and any promotions in which you participate at our Site. In addition, we collect your e-mail address and name if you sign up to receive information about the latest deals, promotions and information from C. Wonder. In addition, we may receive other aggregate, demographic information about our customers.
How We Use Your Information
In general, we use the information we collect from you, including any personal information, for the following purposes:
To process and fulfill your order – including to send you e-mails to confirm your order status and shipment, or to otherwise communicate with you about your order;
To communicate with you about your account;
If you have opted in, to send you marketing information by e-mail, postal mail and/or text message, about our products, services and promotions;
To help us learn more about your shopping preferences, to develop and provide products and services tailored to your interests and to otherwise personalize your experiences at our Site;
To better understand how users access and use our Site on an aggregate level;
To provide troubleshooting, technical support and customer service to users;
To help us address problems with and improve our Site design, products and services;
To enhance your shopping experience;
To analyse trends and statistics and for research purposes;
To protect the security or integrity of the Site and our business; and
How We Disclose Your Personal Information
We do not sell or rent any of your personal information to third parties for their marketing purposes, and we will not do so unless we first seek, and receive, your consent. However, we may disclose your personal information under the following circumstances:
Providers of Services to Keep It Personal: We may disclose the information we collect from you to third party vendors, service providers, contractors or agents that perform functions on our behalf (such as a printer, e-mail, mobile marketing, analytics providers, call center service providers, sweepstakes vendors, payment processors, data enhancement, or fraud prevention providers) or that help us market our products and services. These companies may need information about you in order to perform their functions. These third parties have agreed to maintain the confidentiality, security and integrity of personal information and to only use it for the purposes for which they have been engaged by us.
Business Transfers: If we are acquired by or merged with another company, if substantially all of our assets are transferred to another company, or as part of a bankruptcy proceeding, we may transfer the information we have collected from you to the acquiring company.
Legal Process: We may disclose the information we collect from you in order to comply with the law, a judicial or administrative proceeding, court order, subpoena or other legal process.
Notwithstanding the above, we may share aggregate or de-identified information about users with other third parties for marketing, advertising, research or other purposes. For example, if we display advertisements on behalf of a third party, we may share aggregate, demographic information with that third party about the users to whom we displayed the advertisements.
Cookies and Other Tracking Technologies
Cookies. Cookies are alphanumeric identifiers that we transfer to your computer’s hard drive through your web browser for record-keeping purposes. There are two types of cookies: session-based and persistent-based cookies.
Session Cookies: Session cookies exist only during an online session. They disappear from your computer when you close your browser or turn off your computer. We use session cookies to allow our systems to uniquely identify you during a session or while you are logged in to the Site. This allows us to process your online transactions and requests, store the items you have added to your shopping cart, and verify your identity after you have logged in and as you move through our Site.
Persistent Cookies: Persistent cookies remain on your computer after you have closed your browser or turned off your computer. We use persistent cookies to track aggregate and statistical information about user activity, which may be combined with other user information.
Third Party Cookies. In addition, we may permit certain third party cookies to be placed on our Site. For example, we may engage third parties to track and analyze non-personally identifiable Site data. We use the data collected by such third parties to help us administer and improve the quality of the Site and services and to analyze usage. We do not provide these third parties with any personal information that we have collected about you.
Disabling Cookies. Most web browsers automatically accept cookies, but if you prefer, you can edit your browser options to block them in the future. The “Help” portion of the toolbar on most browsers will tell you how to prevent your computer from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Site visitors who disable their web browsers’ ability to accept cookies will be able to browse the Site; however, many Site features, such as the shopping cart, will not function if you disable cookies.
Your Choices Regarding Marketing
We use personal information that you provide to us to send you direct mail or e-mail advertisements for products or services that we or other companies that we work with offer and that we think you may be interested in.
If you do not want to receive these communications, you can update your marketing information-sharing preferences using the following methods:
E-mail – firstname.lastname@example.org
Please note your preference as stated below:
“I prefer not to receive e-mail advertisements, such as updates regarding products and services, special promotions or upcoming events.” (You may also click the designated link at the bottom of all Keep it Personal e-mail advertisements to be removed from future e-mail updates.)
We maintain commercially reasonable physical, electronic and procedural safeguards to protect the confidentiality and security of personal information transmitted to us using this website.
For example, to guard your information, our website uses SSL technology, which encrypts your credit card number, name and address so only Keep It Personal is able to decode this information. To be sure your connection is secure, look at the bottom status bar of your browser window. If you see an unbroken key or a closed lock (depending on your browser) the SSL is active and your information is secure. Most browsers offer additional security alerts as well.
There are also certain steps you should take to safeguard your account and information. For example, you should select a secure password that only you know, and should always sign out of your account when finished. It is your responsibility to protect the confidentiality of your password in order to prevent unauthorized access to your account. You are responsible for all activities that occur under your account and password. You should immediately change your password and notify us if you discover or suspect any unauthorised use of your account.
This policy replaces all previous disclosures we may have provided you about our information practices. We reserve the right to change this policy, and to apply any changes to information previously and subsequently collected, as permitted by law. If there are material changes to this policy, or if our information practices change materially with regard to personal information that we have previously collected from you, we will notify you by posting the policy changes on our website with a new effective date and/or notifying you by email, and will give you the choice of opting out of the material changes.
Date updated: 15/10/2014.